General Contractor Expectations
Steadfast Home Buyers Standard Operating Procedures:
- Step by step set standards to ensure each project has a clear process to perform tasks up to our standards, maintain consistency with each project, and ensure each project is completed efficiently.
- Our goal is Growth Through Consistency.
1. Contract initial setup and requirements
1.1 The contractor has reviewed the Steadfast Home Buyer’s Contractor’s Guide and agrees to uphold our standards to the fullest extent before considering the project.
1.2 The contractor has reviewed and agrees to our set forth itemized list of materials that Steadfast Home Buyers will provide for each job.
*Steadfast Home Buyers will also have a specified amount of materials we are responsible for on each project.
1.3 Contractor agrees that the listed materials provided by Steadfast Home Buyers will be sufficient to complete each project and any overages will be the responsibility of the Contractor, unless a change order is submitted promptly and approved before purchasing.
1.4 Contractor agrees to provide any and all other materials necessary, but not listed, to complete each project. These items are the responsibility of the contractor and must be factored into bids or estimates submitted. Steadfast Home Buyers is not responsible for any miscalculations by the Contractor in their submitted estimate/bid.
1.5 The contractor agrees to provide any and all necessary tools and equipment required to complete each project. If any equipment rental is required, it is the responsibility of the contractor to incorporate equipment rentals into the bid.
1.6 The contractor must provide recent references, valid identification, proof of insurance, W-9, and a valid bank routing and account number for direct ACH payments before any work begins.
2. Buildertrend and Expectations
2.1 Contractor must have the ability to download or install Buildertrend and agrees to use Buildertrend for all means of communication and daily business operations.
2.2 All Bids and Estimates must be submitted through Buildertrend.
2.3 Contractor agrees to provide an updated Daily Log at least Monday, Wednesday, and Friday through Buildertrend including pictures and descriptions of daily progress.
2.4 Contractor agrees to follow the schedule set forth using Buildertrend. Inspecting each scheduled item to ensure it has been completed properly before marking each scheduled item complete. Including pictures and descriptions of the completed scheduled items with the Daily Log.
3. Bids, Estimates, Invoicing, Payments, Payment Schedules and Change Orders
*includes materials list for responsible parties
3.1 Contractor receives initial bid request and responds via Buildertrend.
3.2 Bids and estimates must be submitted through buildertend and agreed upon before beginning each project.
3.3 All payment requests will be submitted via Buildertrend and approved by the Steadfast Home Buyers Project Manager. The Project Manager will obtain verification from the Contractor regarding completed work before approving payment for any payment request.
3.4 No payment can be made unless a “Request for Payment” is submitted in Buildertrend (this replaces the previous procedure of submitting invoices by email or postal service)
- Submit detailed notes and photos on any request for payment
- Submit invoice in Request for Payment as well
- Change Orders need approval, will receive a separate PO, and will require a payment request.
3.5 Payment Schedule is as follows:
Invoices submitted via Buildertrend after 2 p.m. on the 30th and on or before 2 p.m. on the 14th will be processed and paid via ACH Direct Deposit on the 1st of the following month. Invoices submitted after 2 p.m. on the 14th and on or before 2 p.m. on the 30th will be processed and paid via ACH Direct Deposit on the 15th of the following month. p.m. on the 14th and on or before 2 p.m. on the 30th will be processed and paid via ACH Direct Deposit on the 15th of the following month.
4. Order of Operations with Renovating and Rehabbing Properties
4.1 Schedule baseline will be set through Buildertrend
4.2 Each scheduled task will be tied together with the task before and the task after using a Gant Chart
4.3 Each contractor will be responsible for and hold themselves accountable for following the scheduled items ensuring each item is completed within the time frame.
- Updating each item as complete upon completion, ensuring the next phase is ready to begin.
- Updating through Buildertrend if a scheduled item runs over the time frame allotted to make whoever is responsible for the next phase in the schedule aware of a timeframe shift.
5. Contractor Assurance Punch List, Final Walkthrough Punch List, and Punch List Completion Requirements before processing final payment. The punch list must be completed and submitted with the final invoice through Buildertrend.
- All floors have been inspected and ensured they are level
- All exterior brick, block, and mortar have been inspected to ensure there are no visible cracks
- All interior and exterior walls and trim have been inspected for any drywall or painted areas needing touch up and corrected
- All electrical outlets, switches, light fixtures, fans, and appliances have been tested to ensure proper functioning
- All installed plumbing and fixtures have been inspected to ensure no leaks and properly functioning
- Ensure the quality of the work that has been completed meets our standards
- Clean up the entire job site
- All stickers removed from windows
- Plastic wrap and stickers removed from appliances
- Any protective wrap on all cabinets removed
- Stickers removed from all bathroom fixtures
- All tools and materials have been cleaned up and removed from both the interior and exterior of the property
- All trash from the interior and exterior has been removed especially ensuring the yard is free of debris
- Any tire tracks and ruts that occur throughout the process have been smoothed over